Requesting Pet Foster care:
In the event of an emergency, a carer*, relative or the owner should contact the local PFSS Area Organiser, via our national phone number:
- 0344 811 9909 (open 9am and 7pm daily) (Calls are charged at the standard call rate or may be inclusive with your phone contract)
Just listen to the recorded message and select your area of Scotland, or see our Contact Page for details of the phone number options. (You may have to leave a message, please make sure you repeat your phone number to make sure it is clear)
For security, PFSS does not accept the initial foster request by email, text or any other method, only by phone to our national number.
* the carer could be a social worker, a nurse, a home help etc.
Here are some details of our process :
The PFSS Area Organiser will collect details of the pet and the owner's situation and then allocate it to a foster home if one is available and suitable for the pet.
We do not provide a boarding service for pets whose owners are going on holiday
Two forms must be completed and signed before the foster period starts.
1. Foster Request Form - so that the fostering arrangements are clearly understood. Any accompanying written details of the pet's daily routine, diet and any special needs are also helpful.
2. PFSS Authorisation Form - must be signed by the owner or other responsible person, because without this form our fosterers cannot request veterinary treatment if needed.
The person requesting help is then asked to take responsibility for the local arrangements such as transporting the animal to the fosterer
We ask the owner to provide or pay for all food while their pet is in our care. We also expect the owner to pay for any veterinary treatment it may require but often this is not immediately possible. That is why our Hardship Fund is so important …it enables us to pay for essential veterinary treatment on the spot so that no animal suffers whilst in our care.
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